How we work

Our approach is based on our values and promises. From shop drawings and design to on time delivery and installation our professional team is always ready to assist you.

How we work

  1. Measurements
  2. Quote
  3. Approval
  4. Payment
  5. Production
  6. Shipping
  7. Installation
  8. Project Support

Step 1. Measurements

Send us measurements in any format. It can be a hand drawing or a detailed floor plan in any format. Fill in request a quote form or send us a direct email. You can always give us a call to consult the details.

Step 2. Quote

Based on the measurements we will provide you with a quote and the shop drawings. Usually this process takes 1 business day.

Step 3. Approval

  • Review the quote and the drawings (sizes, correctness of measurements and quantities). Make sure that the shipping address you mentioned is valid and the delivery option matches your needs.
  • Sign all documents and send them back to us via email.

Step 4. Payment

All orders require a 100% payment to start. The moment we receive your payment we start the manufacturing process.

Step 5. Production

Our usual lead time is 15 business days + transit days required for delivery.

Step 6. Shipping & Receiving

Shipping: We will provide you with the tracking number once your order is shipped out. Be noted: we offer only a sidewalk delivery service. The carrier will contact you a day before to establish the delivery time window.

If you do not have equipment on-site to offload:

  • You can rent a forklift
  • We can assist to arrange a Tow truck delivery for an additional cost. We will have an option on this upon arrival of the shipment at the destination terminal.

Receiving: Check Arriving Crate / Tube for external damages. In the event the packaging appears to have visual damage, make appropriate notes on the freight bill of landing. Make sure driver acknowledges the damage in writing. Please send us the signed paperwork and photos of damage to, so we can assess damage, file the claim and send you replacement material.

Step 7. Installation

Follow the Assembly Guides’ installation instructions. Check out the installation video.

Step 8. Project support

We will continue to consult you after the installation.


3 Year Warranty
We are proud to stand behind the value of our products. All CGP systems are eligible for the three-year warranty coverage following the date of purchase.
Support Local Businesses
Working with small businesses, CGP strives to support the local community and stimulate the economy of our hometown.
Quick Turnaround
We are here to meet your deadlines! The manufacturing process of our systems usually takes 15 business days plus transit time.
Free Shop Drawings
We are ready to provide our customers with free drawings for their projects. Send us measurements in any format and our support team will assist you with details.
Custom Solutions
We offer a wide range of customized solutions for all types of businesses and facilities. CGP specialists are ready to conduct an audit of any level of complexity.
Nationwide Delivery
CGP ships all across the USA, including Alaska and Hawaii. We work only with reliable and trusted shipping carriers to ensure safe and timely delivery.

Do you have more questions? Or are you ready to make an order? Please call us at 855-692-7860, or fill in the form below.