FAQs

We are always ready to answer any questions you may have. As a starter, we have included below some of the more common questions we encounter. Please contact us to get more details.

How we work

  1. Measurements
  2. Quote
  3. Approval
  4. Payment
  5. Production
  6. Shipping
  7. Installation
  8. Project Support

FAQ's

1. I want to order your system but I do not have the drawings. Can you help?
Yes. If you do not have the drawing of your project, we’ll help you to create it. Our representative will contact you to discuss all the requirements and details so the glass partitions fit your space and measurements.
2. What is your lead time?
Our usual lead time is 15 business days + 5-7 transit days.
3. Do you offer installation services?
We offer installation services only in New York, New Jersey, and Pennsylvania. You can find more information here.
4. Can you describe your process in simple steps?
Please check out how we work to learn more.
5. What are your payment terms?
All orders require a 100% payment to start.
6. What kind of glass can we use?
Our system accepts 1/4” and 3/8” thick glass.
Available Glazing Types: Clear Tempered Glass, Low Iron Tempered Glass, Frosted Tempered Glass.
7. Can we have a double-glazed system?
Yes. Our systems can be double-glazed with 1/4” thick glass. You can find other custom options here.
8. Can we have fewer vertical mullions in the wall and employ butt joint glazing?
Yes, we can do butt joint glazing. If there are no vertical mullions between the glass panels we can use 3/8" thick glass only.
9. Can I get an aluminum profile in a custom color?
Special orders are available upon request. The lead time for special orders would be up to 30 business days.
10. Can I order the wall higher than 9 feet?
The maximum height of the wall can be 11 feet.

WHY CHOOSE CGP?

3 Year Warranty
We are proud to stand behind the value of our products. All CGP systems are eligible for the three-year warranty coverage following the date of purchase.
Support Local Businesses
Working with small businesses, CGP strives to support the local community and stimulate the economy of our hometown.
Quick Turnaround
We are here to meet your deadlines! The manufacturing process of our systems usually takes 15 business days plus transit time.
Free Shop Drawings
We are ready to provide our customers with free drawings for their projects. Send us measurements in any format and our support team will assist you with details.
Custom Solutions
We offer a wide range of customized solutions for all types of businesses and facilities. CGP specialists are ready to conduct an audit of any level of complexity.
Nationwide Delivery
CGP ships all across the USA, including Alaska and Hawaii. We work only with reliable and trusted shipping carriers to ensure safe and timely delivery.

Do you have more questions? Or are you ready to make an order? Please call us at 855-692-7860, or fill in the form below.

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